Return & Refund Policy
Welcome to HOLDNDBOLD. We value your trust and strive to provide high-quality handcrafted products. Please read our Return & Refund Policy carefully.
We accept returns only for damaged, defective, or incorrect products.
To be eligible for return:
- Item must be unused and in original packaging
- Return request must be raised within 48 hours
- Unboxing video and product images are required
- Used or damaged products after delivery
- Products without original packaging
- Customized or personalized products
- Returns raised after allowed timeframe
Duplicate Payment: In case of an accidental double charge for the same order.
Refund Request Process
Processing Time: Approved refunds will be processed and credited back to your original payment method within 7–10 working days.
Replacement products will be delivered within 5–7 business days.
- Orders can be cancelled before dispatch only
- Shipped orders cannot be cancelled
- Shipping charges are non-refundable
- Return shipping may be paid by customer unless wrong or damaged item received
For any return, refund, or cancellation queries:
📧 Email: info@holdndbold.com , hold.bold321@gmail.com
📞 Phone: +91 7982426839 , +91 9899054742
📍 Address:
8 G/F, Mata Sundari Road,
DSIDC Complex, New Delhi, Delhi – 110002