Return & Refund Policy

Welcome to HOLDNDBOLD. We value your trust and strive to provide high-quality handcrafted products. Please read our Return & Refund Policy carefully.

Returns

We accept returns only for damaged, defective, or incorrect products.

To be eligible for return:

  • Item must be unused and in original packaging
  • Return request must be raised within 48 hours
  • Unboxing video and product images are required
Non-Returnable Items
  • Used or damaged products after delivery
  • Products without original packaging
  • Customized or personalized products
  • Returns raised after allowed timeframe
Refund Process

Duplicate Payment: In case of an accidental double charge for the same order.
Refund Request Process Processing Time: Approved refunds will be processed and credited back to your original payment method within 7–10 working days.

Replacement Policy

Replacement products will be delivered within 5–7 business days.

Cancellation Policy
  • Orders can be cancelled before dispatch only
  • Shipped orders cannot be cancelled
Shipping Charges
  • Shipping charges are non-refundable
  • Return shipping may be paid by customer unless wrong or damaged item received
Contact Us

For any return, refund, or cancellation queries:

📧 Email: info@holdndbold.com , hold.bold321@gmail.com

📞 Phone: +91 7982426839 , +91 9899054742

📍 Address:
8 G/F, Mata Sundari Road,
DSIDC Complex, New Delhi, Delhi – 110002

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